Clearing and Fowarding Lead | Alistair Group asset-based structure and skilled workforce enable businesses in Africa by providing integrated logistics solutions that promote excellence and efficiency.
Alistair is seeking a Clearing and Forwarding Manager to lead their TZ CF Team. This role is responsible for ensuring the team meets key performance indicators (KPIs), generates monthly financial reports, manages bond accounts and transit transactions, and maintains compliance. The successful candidate will also be responsible for resolving operational challenges, managing a team of 20+ members, and working collaboratively with other service lines and support functions within the group.
Responsibilities:
- Ensure the TZ CF Team is moving as per KPI
- Ensure Monthly Financial Report generated and submitted to Accounts by the 1st (10am EAT) of every month
- Monthly Clearance Results Report completed by the 4th day of following month
- Ensure all Shipments are assigned to Declaration officers within 24 hours of pre-alert receipt
- Ensure all client queries are responded to or escalated within 24 hours of receipt and updates are provided daily.
- Ensure all pre-alerts are acknowledged within 24 hours of receipt, documents are crosschecked within 24 working hours and issues raised with the client maximum within 48hrs.
- Ensure all local & Transit shipments are being cleared as per KPI.
- Proper Management of the Bond Accounts and Transit Transactions to ensure bonds are validated on time to remain compliant.
- Ensure Zero (0) roll-over of export bookings caused by internal inefficiencies
- Monitor Smart Sheet reports for pre-alerted shipments to ensure they contain accurate and most current updates as per the clearance progress of the shipments.
- Attend all the necessary stakeholders meetings and ensure proper escalation/updates are provided.
- Work closely and cooperatively with other Service Lines / Support Functions within the group.
- Proper maintenance, review and usage of SOPs to ensure quality output
- Other assigned tasks
Requirements:
- Customer-focused approach with a professional attitude.
- Strong leadership and team delegation skills, with a hands-on management style.
- Ability to resolve operational challenges quickly and engage both internal and external stakeholders (e.g., police, TRA, TPA,TBS, GCLA).
- Good communication skills.
- Ability to work under pressure.
- Team player with the ability to work independently and motivate a team of 20+ members
- Excellent in Microsoft Office applications especially in Excel
Application Process:
To submit your application, please follow the link provided below. https://ajc.applytojob.com/apply/5dOy6XCN1L/Clearing-And-Fowarding-Lead-Tanzania?source=Our%20Career%20Page%20Widget
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