Exim Bank is seeking talented and dynamic professionals to join its team as Relationship Managers in the Lake Zone and Coastal Region. This is an exciting opportunity for individuals with a strong background in banking, sales, and customer relationship management to contribute to the bank’s growth. The ideal candidates will be responsible for developing and managing client relationships, identifying new business opportunities, and ensuring excellent service delivery. If you have the skills and experience required, this could be your chance to advance your career with one of Tanzania’s leading financial institutions.
Relationship Manager – Lake Zone & Coastal Region
Location : Corporate Office
Experience :4 – 5
Posted : 31-Oct-2024
Key Words :Corporate Institutional Banking
Purpose of the Role
The role is responsible for building and managing relationships with corporate clients to ensure optimal customer acquisition, retention, and income generation. This includes driving sales of the bank’s Assets, Liability, and Cash Management products while strengthening the bank’s brand in the corporate sector.
Key Responsibilities
Business Development & Revenue Generation
- Develop and manage prudently priced assets and cost-effective long-term liabilities with reputable organizations to maximize bank profitability.
- Identify and aggressively market new profitable corporate clients from target sectors.
- Generate revenue pools through sales, contributing to fee-based income and CASA growth. Exim Bank Hiring Relationship Manager – Lake Zone & Coastal Region
READ ALSO: USAID Hiring Project Management Specialist
Client Relationship Management
- Maintain and strengthen key customer relationships through regular engagement and an effective call program.
- Deliver industry-leading customer service, ensuring a seamless onboarding experience and ongoing advisory support.
- Cultivate strong rapport with clients to position the bank as their preferred financial partner.
Cross-Selling & Compliance
- Identify and exploit cross-selling opportunities to align the bank’s products with customer needs.
- Ensure full compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
- Maintain a high standard of operational control, adhering to Risk Management and Compliance guidelines.
Leadership & Reporting
- Mentor junior team members, fostering a culture of professional growth.
- Stay updated with the bank’s internal policies and procedures to mitigate financial loss and fraud.
- Gather and assess credit application information to manage customer expectations.
- Identify areas for process improvement within internal operations.
- Report business leads, customer complaints, and unresolved client issues to Management/Board.
